FAQs
General Questions
Do you offer free measure and quote?
Yes, we offer free measure and quote for suitable projects in Melbourne metro and surrounding suburbs. Please send us your suburb, product type and basic project details first so we can confirm service availability.
What areas do you service?
We service Melbourne metro and selected surrounding suburbs. For outer suburbs or regional areas, please contact us with your postcode and we will confirm availability.
Can I send photos before booking a measurement?
Yes, photos are very helpful. You can send photos of your doors, windows, outdoor area or skylight location so we can better understand your project before arranging a site visit.
Do you show prices online?
Most of our screens, blinds, shading and skylight products are custom measured and installed, so prices depend on size, product type, colour, material and installation requirements. Our temporary floor protection cover is available for online purchase.
Retractable Screens
What are retractable screens?
Retractable screens are insect screens that can be pulled across when needed and retracted when not in use. They are a clean and modern alternative to traditional fixed fly screens.
Can retractable screens be installed on sliding doors?
Yes, retractable screens can usually be installed on sliding doors, depending on the frame, track area and available space. A site measurement helps us confirm the best installation method.
Are retractable screens suitable for windows?
Yes, retractable screens can be custom made for many types of windows. Suitability depends on the window style, frame depth and how the window opens.
Can retractable screens be used for large openings?
Yes, retractable screens can be suitable for large openings such as stacker doors, bi-fold doors, French doors and alfresco areas. The final solution depends on the width, height, frame structure and installation conditions.
Do retractable screens keep mosquitoes and flies out?
Yes, retractable screens are designed to help keep flies, mosquitoes and other insects outside while still allowing fresh air and natural ventilation.
Are retractable screens pet-proof?
Retractable screens are designed mainly for insect protection and ventilation. They are not fully pet-proof. If you have pets, please let us know so we can recommend the most suitable option.
Are retractable screens invisible when not in use?
Retractable screens are designed to retract neatly into the side cassette or housing when not in use, giving a clean and discreet appearance.
Blinds & Shading
What are honeycomb cellular blinds?
Honeycomb cellular blinds are indoor blinds with a cellular structure that helps improve privacy, light control and insulation. They are suitable for many modern homes and can create a clean, soft appearance.
Are honeycomb cellular blinds good for insulation?
Yes, honeycomb cellular blinds can help improve insulation because of their cellular structure. They can help reduce heat transfer through windows and improve indoor comfort.
Are outdoor motorised roller blinds suitable for alfresco areas?
Yes, outdoor motorised roller blinds can be suitable for patios, balconies and alfresco areas. They can help with sun protection, privacy and outdoor comfort, depending on the product and installation conditions.
Can the blinds be motorised?
Some blinds and shading products can be motorised depending on the product type, size and installation requirements. Please contact us with your project details and we can recommend suitable options.
Do outdoor roller blinds help with privacy?
Yes, outdoor roller blinds can help improve privacy for patios, balconies and alfresco areas while still allowing outdoor spaces to feel comfortable and usable.
Skylights
What is a remote control skylight?
A remote control skylight is a skylight that can be opened and closed using a remote control or compatible control system. It can help bring natural light and ventilation into your home.
Do skylights require custom measurement?
Yes, skylight projects usually require careful assessment and measurement. The suitable product depends on roof type, size, location, access and installation requirements.
Can remote control skylights help with ventilation?
Yes, remote control skylights can help improve ventilation by allowing warm air to escape and fresh air to circulate, depending on the room layout and installation position.
Temporary Floor Protection Cover
Can I buy floor protection cover online?
Yes, our temporary floor protection cover is available for online purchase. Unlike most of our custom measured products, this product can be ordered directly through our website.
What is temporary floor protection cover used for?
It is used to help protect floors during renovation, painting, construction, moving and general trade work. It helps reduce dust, dirt, scratches and light spills from damaging or marking the floor surface.
Is it suitable for timber floors?
It may be suitable for many timber and engineered timber floors, but we always recommend testing on a small hidden area first. Do not use it on freshly polished, freshly coated, uncured, delicate or damaged timber floors.
Can it be used on tiles, laminate or hybrid flooring?
Yes, it can generally be used on many hard floor surfaces such as tiles, laminate, hybrid flooring and vinyl. The floor should be clean, dry and free from dust before application. Always test first before full use.
Is the backing sticky?
Yes, the product has a self-adhesive backing designed to help keep the cover in place during temporary use. The level of adhesion may vary depending on the floor surface, dust, moisture and site conditions.
Can it be reused?
This product is generally designed for temporary single-use protection. Reuse is not recommended because dust, debris and reduced adhesive strength may affect performance.
Will it leave residue?
When used correctly on a suitable clean and dry surface, it is designed to be removed after temporary use. However, residue risk can vary depending on floor type, coating, age, heat, sunlight and how long it is left in place. Always test on a small hidden area first.
Do you deliver floor protection cover?
Yes, delivery is available for temporary floor protection cover orders. Delivery availability and cost may depend on your location, order size and product dimensions.
Quote & Installation
How long does a quote take?
We aim to respond as soon as possible during business hours. Providing your suburb, product type, approximate size and photos can help us quote faster.
Do you install the products?
Yes, most of our screens, blinds, shading and skylight products are professionally measured and installed. Our temporary floor protection cover is supplied for online purchase and delivery.
How does the process work?
The process is simple: send us your enquiry, provide photos or basic measurements if available, arrange a measure and quote if required, then we custom make and install the product where applicable.
Do I need to be home for the measurement?
In most cases, yes. Someone should be available on site to provide access, explain the requirements and confirm the areas that need to be measured.
How can I get a faster estimate?
For a faster estimate, please include your suburb, product type, approximate measurements and photos of the doors, windows, outdoor area or skylight location. This helps us understand your project before arranging a site visit.
Is there a call-out fee?
We offer free measure and quote for suitable projects in Melbourne and surrounding suburbs. For outer suburbs, regional areas or special site conditions, please contact us first so we can confirm availability.